Privacy Policy
Last Updated: April 16, 2026
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Introduction
At Nexanumbers ("we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Name, email address, phone number, company name, country
- Payment Information: Processed through secure third-party payment processors
- Usage Data: How you interact with our services, including OTP requests and number usage
- Device Information: IP address, browser type, operating system, device identifiers
- Communication Data: Messages you send to us, support requests, feedback
We also automatically collect certain information when you visit our website, including usage details and IP addresses.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, operating, and maintaining our services
- Processing your transactions and managing your account
- Sending you verification codes and service-related communications
- Responding to your comments, questions, and support requests
- Analyzing usage patterns to improve our services
- Detecting, preventing, and addressing technical issues
- Complying with legal obligations
Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- SSL/TLS encryption for data transmission
- Secure servers with firewalls
- Regular security assessments and updates
- Access controls and authentication measures
- Encryption of sensitive data at rest
While we strive to protect your information, no method of transmission over the Internet is 100% secure.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Restriction: Limit how we use your information
- Portability: Receive your data in a structured format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us using the information below.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country. By using our services, you consent to the transfer of your data to countries that may have different data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@nexanumbers.com
- Phone: +254 700 000 000
- Address: Nairobi, Kenya
This Privacy Policy was last updated on April 16, 2026